Answers when you need them.

Open New gallery, connect Dropbox if needed, then browse to the folder that contains your proofs. Give the gallery a title, choose any settings your plan includes and create it. Pique will give you a private client link to copy and send.

Pique imports JPG and JPEG files directly inside the folder you choose. It leaves other file types and images in subfolders out of the gallery. Clear, unique filenames make the final handoff back to Lightroom much easier.

Pique can show watermarked proofs, but it does not add the watermark itself yet. For now, apply your watermark when exporting the proof JPEGs from Lightroom or another editing tool, then place those files in the Dropbox folder. Pique displays them exactly as exported. New 85frames tools for preparing proofs are coming soon.

No. Only the photographer needs a Pique account and Dropbox connection. A client opens the private gallery link in a browser, including on a phone or tablet.

No. Your photographs stay in Dropbox. Pique records gallery details, filenames and selections, then reads the source images from Dropbox when the gallery needs to display them.

Every gallery has a long, unguessable link and is not listed publicly. Anyone who receives that link can open the gallery. Solo and Pro accounts can add a separate password or PIN when the photographs need another layer of protection.

While a gallery is open, Solo and Pro accounts can change its selection rule and client introduction. A gallery keeps the image list it had when it was created, so create a new gallery if the Dropbox proof set changes. Submitted, closed and expired galleries cannot be edited.

The client loses access at the date and time you set, and the gallery stops counting towards your active-gallery limit. Any draft or final picks already saved remain visible in your dashboard.

Yes. Open the gallery in your dashboard and choose Close gallery. Closing is permanent, blocks the client link and releases a place in your plan. Saved picks stay in your account.

Yes. Pique saves draft picks as the client works, so they can leave and return through the same gallery link. Your dashboard labels these as draft picks until the client submits a final selection.

An exact rule requires the client to choose the number you set before submitting. A maximum rule lets them submit any number up to that limit. You can also leave the selection open with no limit.

Yes, on Pro galleries. The client can open any image, write a comment and see when it has saved. You can read saved comments in your dashboard before the client submits, and they remain attached to the gallery afterwards.

The selection becomes final and the gallery stops accepting changes. Solo and Pro photographers receive an email, and every photographer can view the selected filenames in the dashboard.

Open the submitted gallery and copy the filename list. Solo and Pro accounts can also download TXT, CSV or JSON. Use the filenames to search or filter the matching originals in Lightroom without renaming anything.

A gallery counts as active while it is open or has a submitted selection. Close it manually, or let a scheduled expiry close it, to free a place for another gallery.

Yes. Open Plan & billing in the dashboard to use the Stripe billing portal. You can update payment details, change your subscription or cancel it there.

Pique does not delete your existing gallery data. New galleries follow the Free plan limits. Paid settings stay saved, but features such as photographer branding and filename downloads are unavailable until the matching plan resumes.

No. The photographer owns the Pique account and plan. Clients can view and submit through the private link without an account or payment.

Check that Pique is connected to the Dropbox account that owns the folder. Images must be JPG or JPEG files directly inside that folder. If the connection changed or expired, open New gallery and use Reconnect before trying again.

Open the gallery in your dashboard and check its status. Closed and expired galleries block client access. If it is still open, copy the client link again to rule out a missing character in the version that was sent.

Pique reads the source from Dropbox when it displays an image. A file may stop loading if it was moved, renamed or deleted after the gallery was created, or if the Dropbox connection needs to be renewed.

Sign in and use the support form below. Include the gallery title, what you expected, what happened instead and the browser or device involved. Do not send a gallery password, Dropbox credentials or payment details.